Summary

1. Information We Process

1.1 Local content

Browsing history, bookmarks, save tasks, saved files, playback progress, Private Space files, app passcodes, and preferences are primarily stored locally on your device. Sloop does not proactively upload or read your local file contents. Private Space and app lock features protect access on your device; please keep your device, system passcode, and app passcode secure.

1.2 Device and technical information

To keep services available, run basic analytics, and troubleshoot issues, we may process a device ID or anonymous installation identifier, device model, system version, screen information, app version, language and region, time zone, network status, carrier name, session count, installation time, crash or performance data, and page or feature interaction events. This information is not used to identify your real-world identity.

1.3 Information you submit

When you contact us by email or technical support, we receive the email address, issue description, screenshots, device information, or log excerpts you choose to provide. Please do not include unrelated sensitive personal information in support messages.

1.4 Network feature requests

When you actively use online configuration, public-link parsing, web processing, remote language configuration, membership purchase or restore, or feedback-related features, the requested URL, page text, purchase status, product identifier, subscription status, entitlement identifier, expiration time, first purchase time, trial status, renewal status, grace-period status, device language, app version, device identifier, or other necessary technical parameters may be sent over HTTPS to complete the feature, prevent abuse, maintain stability, and troubleshoot issues.

2. Third-Party Services

We use third-party services only as needed to provide features, measure quality, and troubleshoot issues. They process data under their own policies.

ServicePurposeInformation that may be processed
UMeng+App usage analytics, event analysis, stability analysisDevice ID or anonymous identifier, device information, app version, feature events, performance data
Microsoft ClarityInteraction and quality analyticsPage interactions, feature events, anonymous user identifier, device and performance data
Cloudflare Workers / PagesHosting legal pages, remote configuration, entrance policy, feedback, and public-link processing servicesRequest IP, request path, User-Agent, timestamp, and necessary request parameters
Apple App Store / StoreKitProcess in-app purchases, subscriptions, renewals, refunds, and purchase restorationApple account purchase records, transaction identifiers, product identifiers, subscription status, and receipt information handled by Apple
RevenueCatMembership entitlement management, purchase status sync, restore purchase support, and subscription analyticsApp user identifier, product identifier, transaction or receipt metadata, entitlement status, subscription status, trial or grace-period status, renewal or expiration dates, and device/app technical metadata
Parsing or AI-related servicesProcessing public links or web content when you actively trigger the featurePublic URLs, page text, or the minimum technical information needed to fulfill the request

This version integrates no advertising SDK, does not use Apple's advertising identifier (IDFA), does not sell your data, and does not use data for cross-app or cross-site advertising tracking.

3. Permissions

You can manage these permissions at any time in iOS Settings. Disabling a permission may prevent the related feature from working.

4. Purposes

5. Storage, Retention, and Deletion

Local content is stored on your device. You can delete files in the app, clear cache, or uninstall the app to remove local data. Apple handles subscription cancellation, refunds, and billing records. Sloop and RevenueCat retain purchase entitlement records for a reasonable period needed to provide membership benefits, restore purchases, and meet compliance needs, then delete or anonymize them where applicable. Analytics and server logs are retained for a reasonable period needed for their purposes. Support emails are retained until the issue is handled and for any necessary compliance period.

6. Sharing and Disclosure

Except for the service providers described in this policy, your direction or consent, or valid legal or governmental requests, we do not disclose your information to unrelated third parties. We do not sell personal information.

7. Children's Privacy

Sloop is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal information without guardian consent, please contact us and we will handle it under applicable law.

8. Your Choices and Rights

9. Security

We use HTTPS, system Keychain, local permission controls, and necessary access restrictions to protect information. No system can be absolutely secure. Keep your system updated and do not share your app passcode or device unlock credentials.

10. Changes to This Policy

We may update this policy when features, laws, or operations change. Material changes will be communicated by updating this page or through visible in-app notice. The date at the top shows the latest update.